This privacy policy explains how Captured Moments handles personal data in connection with its photography services, website use, and related communications. It applies to inquiries, bookings, image selection, delivery, and general site activity.
Use the contact details below for questions about this policy or the handling of personal data.
We use personal data to respond to inquiries, review product counts and style needs, prepare quotes and delivery plans, arrange sessions, manage approvals, produce and deliver edited images, handle payments, maintain records, operate the website, and improve service reliability. We may also use data to communicate about the booking process, gallery review, file delivery, and any follow-up needed to complete the assignment.
We may share data with hosting, email, website administration, payment, file delivery, and similar operational providers that support our services. These parties may process data on our behalf under instructions that are intended to limit use to the relevant service purpose. We do not sell personal data.
We may share personal data with public authorities, courts, or other parties when disclosure is required by law, necessary to respond to lawful requests, or needed to establish, exercise, or defend legal claims. We may also disclose information to prevent fraud, security incidents, or misuse of the website or services.
We may collect contact details, inquiry content, booking information, project briefs, shot lists, product details, reference materials, gallery selections, payment-related records, and technical data such as device and usage information. Where needed for a session, we may also process images and related metadata provided by clients or created during production and delivery.
We receive data when you use the contact form, send an email, call us, arrange a planning call, submit product information, review proofs, or approve delivery materials. We also obtain limited technical data automatically through the website and through standard service tools used to manage bookings, galleries, and file delivery.
The site may use session cookies that end when the browser is closed, persistent cookies that remember settings for a limited time, and similar technologies that support security, navigation, and performance. Any non-essential cookies are used only to the extent needed for site functionality, measurement, or preference handling.
We use standard cookie controls for essential site operation and, where applicable, for basic analytics or preference storage. You can manage cookies through your browser settings and may need to refresh or revisit the site after changing those settings. If a cookie choice tool is available on the site, it should be used together with browser controls.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some situations and request a copy of data you have provided where this is technically feasible.
To make a rights request, use the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify the request and to protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where permitted by law.
Inquiry records, booking details, and project files are retained for the period needed to manage the service, handle follow-up, and meet accounting or legal obligations. When data is no longer needed, it is deleted, anonymized, or archived in a limited form if retention is required by law or for legitimate business recordkeeping.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible on the site or through direct communication where appropriate.
